The impact of customer trust, customer identification and customer satisfaction towards customer loyalty in banking sector / Shahrul Ridzuan Jamari
The purpose of this study is to identify the impact of customer trust, customer identification and customer satisfaction towards customer loyalty in banking sector. The research is based on a sample of 136 respondents. The results show that Customer trust, Customer identification and Customer satisf...
Saved in:
Main Author: | Jamari, Shahrul Ridzuan |
---|---|
Format: | Student Project |
Language: | English |
Published: |
Faculty of Business and Management
2018
|
Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/21768/1/PPb_SHAHRUL%20RIDZUAN%20JAMARI%20M%20BM%2018_5.pdf http://ir.uitm.edu.my/id/eprint/21768/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Study on the key factor influencing customer 's loyalty to the Nike brand / Frederic Francis
by: Francis, Frederic
Published: (2011) -
Determinants of building customer loyalty in D’impian Inn Hotel Parit Raja / Ameerah Ismon
by: Ismon, Ameerah
Published: (2011) -
The effectiveness of promotional tools to retain customer loyalty at Kedai Mesra Petronas / Noor Sharyina Samsusah
by: Samsusah, Noor Sharyina
Published: (2009) -
Factors influencing customer loyalty in choosing Goodhope Hotel Johor Bahru / Siti Fairuz Mohd Hatta
by: Mohd Hatta, Siti Fairuz
Published: (2018) -
Perception of Perusahaan Otomobil Kedua Sdn Bhd (PERODUA) on customer loyalty towards their products / Radziah Md Ridzuan
by: Md Ridzuan, Radziah
Published: (2009)