The role of customer knowledge management towards organizational performance / Ahmad Suffian Mohd Zahari … [et al.]

In this information age, Knowledge Management (KM) and Customer Knowledge Management (CKM) have become the main competitive strategies of the organization to improve the organizational performance. This paper discusses the role of Knowledge Management and Customer Knowledge Management implementatio...

Full description

Saved in:
Bibliographic Details
Main Authors: Mohd Zahari, Ahmad Suffian, Abdul Rahman, Baharom, Othman, Abdul Kadir, Raja Baniamin, Raja Mariam
Format: Article
Language:English
Published: Faculty of Information Management 2014
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/13852/1/AJ_AHMAD%20SUFFIAN%20MOHD%20ZAHARI%20JIKM%2014.pdf
http://ir.uitm.edu.my/id/eprint/13852/
https://ijikm.uitm.edu.my/
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items