A study on determinants of customer retention in S.P Satria Logistics Sdn Bhd services / Abu Sufian Abdul Halikun

• Main Author: Abdul Halikun, Abu Sufian
• Format: Student Project
• Language: English
• Published: 2010
• Subjects: Success in business. Performance; Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
• Online Access: https://ir.uitm.edu.my/id/eprint/80434/1/80434.pdf; https://ir.uitm.edu.my/id/eprint/80434/

S.P. Satria Logistics Sdn. Bhd. (SPSL) is one of the Suria Capital Holdings Berhad subsidiaries company. This company provide bunkering and logistics services to the port users of Sabah Port Sdn. Bhd. In the form of fuel, fresh water and lubricants supplies as well as other support services. (S.P. S...