Measurement the customer satisfaction towards the service quality at the Suri Delima Restaurant / Muhammad Tarmizie Alias...[et al.]

• Main Authors: Alias, Muhammad Tarmizie, Md Salleh, Faridul Atrash, Abd Manaf, Nooraini
• Format: Conference or Workshop Item
• Language: English
• Published: 2010
• Subjects: Consumer satisfaction; Customer services. Customer relations
• Online Access: http://ir.uitm.edu.my/id/eprint/34035/1/34035.pdf; http://ir.uitm.edu.my/id/eprint/34035/

Efficiency and the quality are recognized as the key component of business strategies especially in the restaurant. The concepts of efficiency, while prepared with the capabilities of quality, help the organizations especially restaurant achieve the service effectiveness and excellence. Today’s orga...