The study of customer satisfaction on retail store (Watsons) in Jerantut Pahang / Nurul Nabila Baharuddin

• Main Author: Baharuddin, Nurul Nabila
• Format: Student Project
• Language: English
• Subjects: Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/79192/1/79192.pdf; https://ir.uitm.edu.my/id/eprint/79192/

Customer satisfaction is a promoting term that measures how products or services supplied by an organization meet or surpass a customer's desire. Customer satisfaction is essential since it gives advertisers and entrepreneurs with a metric that they can use to manage and enhance their organizat...