The relationship between service quality and customers 's satisfaction at Pejabat Tanah Kuala Muda (PTKM) Kedah / Noor Hidayah Mohamad Tarmizi

This research carried out to study the relationship between service quality and customers. There were several objective o f the study was conducted that is to identify the main factor of service quality that influence customers' satisfaction to investigate the relationship between service qua...

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Bibliographic Details
Main Author: Mohamad Tarmizi, Noor Hidayah
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/69883/1/69883.pdf
https://ir.uitm.edu.my/id/eprint/69883/
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