Relationship between customer experience and customer satisfaction in Staffield Country Resort / Nur Amalina Jamzit

• Main Author: Jamzit, Nur Amalina
• Format: Student Project
• Language: English
• Published: 2017
• Subjects: Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/84274/1/84274.pdf; https://ir.uitm.edu.my/id/eprint/84274/

Customer experience can define as customer feels about the company and its offerings. When the company can provide more good service, customer will get interesting experiences and matches with their perceptions. This research study is about relationship the customer experience and customer satisfact...