Customer satisfactions toward services provided by the customer service representative (CSR) at Agro Bank (Kota Kinabalu branch) / Gladys Juita James Noah

• Main Author: James Noah, Gladys Juita
• Format: Student Project
• Language: English
• Published: 2008
• Subjects: Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/88483/1/88483.pdf; https://ir.uitm.edu.my/id/eprint/88483/

This study is done to measure the customer satisfactions toward services provided by the customer service representative at Agro bank. The purpose is to determine the customer satisfaction and also to provide awareness toward services that provided by the customer services representative at Agro Ban...