A study on service quality towards customer satisfaction / Nurul Syamihah Mohamad Royani
Service quality and customer satisfaction are very important to a company which helps to run, increase loyalty, increase profit and improve the business of the company. This thesis presents a study, in which initiative is being made in improving service quality and customer satisfaction of MPWS Rich...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2016
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| Online Access: | http://ir.uitm.edu.my/id/eprint/27037/1/PPb_NURUL%20SYAMIHAH%20MOHAMAD%20ROYANI%20BM%20M%2016_5.pdf http://ir.uitm.edu.my/id/eprint/27037/ |
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