Customer service and customers’ satisfaction towards TM Sungai Petani customer service: TM customers’ perspective/ Muhamad Aiezat Aiman Nazri

Administration quality alludes to the crevice between the clients desires and discernments, that is, the nature of an administration will be evaluated high when an administration conveyed surpasses the clients desires and will be appraised poor when it doesn't meet them (Kotler,1999). The funda...

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Bibliographic Details
Main Author: Aiman Nazri, Muhamad Aiezat
Format: Student Project
Language:English
Published: 2015
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/80529/1/80529.pdf
https://ir.uitm.edu.my/id/eprint/80529/
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