A study on the customer's satisfaction towards Visa and Mastercard / Iskandar Hj. Arabi

• 主要作者: Arabi, Iskandar
• 格式: Student Project
• 語言: English
• 出版: 2004
• 主題: Consumer satisfaction; Customer services. Customer relations
• 在線閱讀: https://ir.uitm.edu.my/id/eprint/81589/1/81589.pdf; https://ir.uitm.edu.my/id/eprint/81589/

Bank Simpanan Nasional is committed to delivering the best to its customers. Its committed employees, quality processes, customer service excellence and favorable brand image support this mission. The customers will vary in how they define excellent or better quality of products. Keeping this in min...