To study the relationship between service quality and customer satisfaction of Y- Centre / Mohd Norman Junit and Mohammad Harith Azaman
Service quality and customer satisfaction are vital to an organization which run, build devotion, expand benefit and enhance business of the organization. This proposition shows a study, in which activity is being made in enhancing service quality and customer satisfaction of Y-Centre. This is on ac...
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Main Authors: | Junit, Mohd Norman, Azaman, Mohammad Harith |
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Format: | Student Project |
Language: | English |
Published: |
Faculty of Business and Management
2016
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Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/26773/1/PPb_MOHD%20NORMAN%20JUNIT%20%20BM%20M%2016_5.pdf http://ir.uitm.edu.my/id/eprint/26773/ |
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