To study the relationship between service quality and customer satisfaction of Y- Centre / Mohd Norman Junit and Mohammad Harith Azaman

Service quality and customer satisfaction are vital to an organization which run, build devotion, expand benefit and enhance business of the organization. This proposition shows a study, in which activity is being made in enhancing service quality and customer satisfaction of Y-Centre. This is on ac...

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Bibliographic Details
Main Authors: Junit, Mohd Norman, Azaman, Mohammad Harith
Format: Student Project
Language:English
Published: Faculty of Business and Management 2016
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/26773/1/PPb_MOHD%20NORMAN%20JUNIT%20%20BM%20M%2016_5.pdf
http://ir.uitm.edu.my/id/eprint/26773/
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