Customer satisfaction and perception towards the service provided at Tenaga Nasional Berhad Distribution Tampin / Norafidah Ambia

• Main Author: Ambia, Norafidah
• Format: Student Project
• Language: English
• Published: Faculty of Business and Manangement 2001
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Customer services. Customer relations
• Online Access: http://ir.uitm.edu.my/id/eprint/22362/1/PPb_NORAFIDAH%20AMBIA%20M%20BM%2001_5.pdf; http://ir.uitm.edu.my/id/eprint/22362/

The customer satisfaction and perception towards the service provided at TNB were studied at Tenaga Nasional Berhad main office Tampin. The study is important to see the level of customer satisfaction and the customer perception towards services provided at TNB Tampin. The data were gained through t...