A study on factor that influence customer satisfaction toward quality services provided by Tabung Haji, Tanjong Karang, Selangor / Siti Zarina Mohamad Amin

• Main Author: Mohamad Amin, Siti Zarina
• Format: Student Project
• Language: English
• Published: Faculty of Administration Science and Policy Studies 2004
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Customer services. Customer relations
• Online Access: http://ir.uitm.edu.my/id/eprint/22501/1/PPb_SITI%20ZARINA%20MOHAMAD%20AMIN%20M%20AM%2004_5.pdf; http://ir.uitm.edu.my/id/eprint/22501/

The Pilgrims Fund Board (Lembaga Tabung Haji) was established from the establishment of Pilgrims Fund Corporation in November 1962 and commenced operation on September 30,1963 with the main objective of providing quality product and services to the customers. TH Tanjong Karang is one of the TH'...