The relationship between service quality and customer loyalty at Automobile Association of Malaysia, Seremban / Norsuhana Ahmad Fuad
The purpose of this study is to obtain a better understanding and to get an outcome about the relationship betwcen service quality and the customer loyalty. The present research was conducted in an Automobile Association of Malaysia, Seremban (AAM) in 2014. In this research, the service quality stan...
Saved in:
主要作者: | Ahmad Fuad, Norsuhana |
---|---|
格式: | Thesis |
语言: | English |
出版: |
2014
|
主题: | |
在线阅读: | https://ir.uitm.edu.my/id/eprint/69817/1/69817.pdf https://ir.uitm.edu.my/id/eprint/69817/ |
标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
相似书籍
-
Demystifying customer satisfaction towards an authorised automobile service centre / Cho Sin Win...[et al.]
由: Cho, Sin Win, et al.
出版: (2019) -
The impact of the Ar-Rahnu service quality on customer’s satisfaction at Bank Kerjasama Rakyat Malaysia Berhad, Seremban / Nur Syafinaz Abd Wahid
由: Abd Wahid, Nur Syafinaz
出版: (2011) -
A conceptual framework for customers’ loyalty in mobile loyalty programmes / Sharlini Seridaran and Mohd Nazri Mohd Noor
由: Seridaran, Sharlini, et al.
出版: (2021) -
Customer satisfaction on internet services of Pustaka Negeri Sarawak / Ahmad Soffian Jemadi
由: Jemadi, Ahmad Soffian
出版: (2003) -
Customer satisfaction and loyalty towards foodservice outlet / Abd Rajak Muta
由: Muta, Abd Rajak
出版: (2008)