A study of factors that influence customer satisfaction in Islamic banking / Nurhafiza Hizam
This study was conducted to investigate the customer satisfaction in Islamic Banking among Petronas Carigali Sdn.Bhd. Three (3) independent variables had been identified which are quality of service, behavior of the bank staff and bank image and reputation. 100 respondents had participated in this s...
Saved in:
Main Author: | Hizam, Nurhafiza |
---|---|
Format: | Student Project |
Language: | English |
Published: |
Faculty of Business and Management
2015
|
Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/26277/1/PPb_NURHAFIZA%20HIZAM%20BM%20M%2015_5.pdf http://ir.uitm.edu.my/id/eprint/26277/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Factor that influencing customers preference / Qistina Rosli
by: Rosli, Qistina
Published: (2018) -
Dimensions influencing service quality of Arabic restaurant towards customer satisfaction in Selangor / Muhammad Arif Jaafar
by: Jaafar, Muhammad Arif
Published: (2019) -
A research on: factors influencing customer satisfaction among foreigners towards service provided by TMpoint Kota Bharu / Hamdi Abd Hamid
by: Abd Hamid, Hamdi
Published: (2010) -
The influence of price, service and product quality towards customer satisfaction of Honda Dealers Johor Bahru / Nur Amariah Md Ngaripin
by: Md Ngaripin, Nur Amariah
Published: (2012) -
Service quality and customer satisfaction among foreign customers towards PNB Darby Park Hotel / Nor Fadillah Fuad
by: Fuad, Nor Fadillah
Published: (2011)