A study of customer satisfaction toward Poslaju Counter Service : a study at Kota Kinabalu Poslaju Center / Sawalih Salamat

• Main Author: Salamat, Sawalih
• Format: Student Project
• Language: English
• Published: 2008
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/88523/1/88523.pdf; https://ir.uitm.edu.my/id/eprint/88523/

Customer satisfaction is synonym to organization or department that provided services to the public. Customer satisfaction is refers to the customers perceive and views on the service provided either it meet their expected quality or standard and their need. In terms of Poslaju counter service, cust...