Relationship Between e-Commerce Service Quality, Satisfaction, Trust, and Customer Loyalty in the Hotel Industry in the East Coast of Peninsular Malaysia
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Main Authors: | Nor Azman, Mat Ali @ Salim, Mahadzirah, Mohamad, Wan Zulqurnain, Wan Ismail |
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Format: | Conference or Workshop Item |
Published: |
2014
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Subjects: | |
Online Access: | http://eprints.unisza.edu.my/385/ |
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