Logistics service quality and customer loyalty among SME manufacturing industry in East Coast of Malaysia.
Nowadays, logistics research focuses on the ability of logistics to deliver good-quality service. This is important in creating a high value of customer loyalty. This can be observed through Third Party Logistics (TPL) delivery context. The unpredictable condition of economic continues to affect glo...
Saved in:
| Main Author: | |
|---|---|
| Format: | UMK Etheses |
| Language: | English |
| Published: |
2019
|
| Subjects: | |
| Online Access: | http://discol.umk.edu.my/id/eprint/10162/1/Nurhasifah%20Che%20Rameli.pdf http://discol.umk.edu.my/id/eprint/10162/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|