Relationship between E-commerce Service Quality, Satisfaction, Trust and Customer Loyalty in the Hotel in the East Coast of Peninsular Malaysia

E-commerce system websites have helped to expand the business into the international sphere. Manage satisfaction, trust, and customer loyalty to the use of E-commerce services in the long term in view very important for business development. Lack of studies on the quality of service of E-commerce in...

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Bibliographic Details
Main Authors: Mutia Sobihah, Abd Halim, Nor Azman, Mat Ali @ Salim, Mahadzirah, Mohamad
Format: Article
Language:English
English
Published: 2015
Subjects:
Online Access:http://eprints.unisza.edu.my/5960/1/FH02-FSSG-15-02855.pdf
http://eprints.unisza.edu.my/5960/2/FH02-FSSG-15-03484.jpg
http://eprints.unisza.edu.my/5960/
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