A study on customer satisfaction toward services provided by Employees Provident Fund Social Security Training Institute (ESSET) / Yusmaliza Mohd Yusof

• Main Author: Mohd Yusof, Yusmaliza
• Format: Student Project
• Language: English
• Published: 2002
• Subjects: Marketing research. Marketing research companies. Sales forecasting; Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/54329/1/54329.pdf; https://ir.uitm.edu.my/id/eprint/54329/

This study will focus on measuring customer satisfaction training facilities services offered by Employee Provident Fund Social Security Training Institute (ESSET) where it will help ESSET to identify customer level of satisfaction in order to improve or at least maintain trough recommendation sugge...