A study of customer expectations towards service provided by Bank Islam Malaysia Berhad (BIMB), Kuala Terengganu / Fazmalia Mukhtar
This research has been conducted with the objective to study on the customer expectation towards service that provided by Bank Islam Malaysia Berhad (BIMB), Kuala Terengganu Branch. The study intends to look into the contrast between the customer expectations with the services provided by Bank Islam...
Saved in:
Main Author: | Mukhtar, Fazmalia |
---|---|
Format: | Student Project |
Language: | English |
Published: |
2004
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/54285/1/54285.pdf https://ir.uitm.edu.my/id/eprint/54285/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The effectiveness of branding at Telekom Malaysia Berhad (TM) / Nik Mohd Hanis Zakaria
by: Zakaria, Nik Mohd Hanis
Published: (2009) -
Perception towards service quality and the impact of brand image on customers in Prudential BSN Takaful Berhad,Melaka / Nur Ain Farhana Sulaiman and Nurul Najwa Khairul Azman
by: Sulaiman, Nur Ain Farhana, et al.
Published: (2015) -
Marketing strategy for computer services in Melaka area / Afzan Kuangit@Abdullah
by: Kuangit/Abdullah, Afzan
Published: (2002) -
The impact of Customer Relationship Marketing (CRM) on customer loyalty in Holiday Inn, Melaka / Rosmalawaty Abdul Malek and Fathiah Abd Rahman
by: Abdul Malek, Rosmalawaty, et al.
Published: (2015) -
Customer loyalty towards Terengganu Equestrian Resort / Mohd Azraf Zakaria
by: Zakaria, Mohd Azraf
Published: (2011)