Customer perceived values, skill-based habits and availability of resources towards behavioral loyalty of generation y smartphone usage
Developing a better understanding of what drives consumers’ loyalty towards smartphone brand has become an important issue for academics and practitioners. This issue is even more challenging and crucial for Gen Y smartphone users as they are not only the largest population compared to other generat...
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Main Author: | Aulia, Septa Akbar |
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Format: | Thesis |
Language: | English |
Published: |
2020
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/102126/1/SeptaAkbarAuliaPAHIBS2020.pdf.pdf http://eprints.utm.my/id/eprint/102126/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:145991 |
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