The effect of trust, customer satisfaction and image on customers’ loyalty in Bank Islam Ipoh, Perak Darul Ridzuan / Nurul Huda Mohamad Jaffar
This research attempts to find the factors of customer loyalty and their relationships in Bank Islam Ipoh. In order to do this, a questionnaire is designed and validated, then based on the data which is gained from the sample of 80 respondents’ that volunteered to complete multiple self-administered...
保存先:
第一著者: | Mohamad Jaffar, Nurul Huda |
---|---|
フォーマット: | Student Project |
言語: | English |
出版事項: |
2010
|
主題: | |
オンライン・アクセス: | http://ir.uitm.edu.my/id/eprint/30444/1/30444.pdf http://ir.uitm.edu.my/id/eprint/30444/ |
タグ: |
タグ追加
タグなし, このレコードへの初めてのタグを付けませんか!
|
類似資料
-
Antecedent of customer loyalty among Celcom user / Syaza Noor Azizi
著者:: Noor Azizi, Syaza
出版事項: (2015) -
Factors affecting customer loyalty towards online games / Muhammad Fadhil Moktar
著者:: Moktar, Muhammad Fadhil
出版事項: (2018) -
The impact of servicescape on customer satisfaction and customer loyalty of Hotel Puri Melaka / Tun Frisha Fazara Zulkarnain
著者:: Zulkarnain, Tun Frisha Fazara
出版事項: (2009) -
The moderating effect of brand trust on the relationship between customer brand engagement and brand loyalty: a conceptual review / Nurul Aqmar Zaidun, Mazzini Muda and Nor Hashima Hashim
著者:: Zaidun, Nurul Aqmar, 等
出版事項: (2020) -
Brand equity and customer repurchase intention towards Agromas products / Ahmad Syakir Kadimin and Mohamad Hanafi Zainal
著者:: Kadimin, Ahmad Syakir, 等
出版事項: (2013)