The relationship between service quality and customers 's satisfaction at Pejabat Tanah Kuala Muda (PTKM) Kedah / Noor Hidayah Mohamad Tarmizi
This research carried out to study the relationship between service quality and customers. There were several objective o f the study was conducted that is to identify the main factor of service quality that influence customers' satisfaction to investigate the relationship between service qua...
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| Format: | Thesis |
| Language: | English |
| Published: |
2014
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| Online Access: | https://ir.uitm.edu.my/id/eprint/69883/1/69883.pdf https://ir.uitm.edu.my/id/eprint/69883/ |
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