Assessing quality of services by using servequal in Telecom Malaysia / Mohd Noor Mohd Tarmizi Koi
SERVEQUAL is one of the most important factors that a company need to take into consideration because it is important for a company to retain its customer and remain competitive in the business. Quality of service is the overall performance of service that company provides to its customer based. The...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2016
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| Online Access: | http://ir.uitm.edu.my/id/eprint/26771/1/PPb_MOHD%20NOOR%20MOHD%20TARMIZI%20KOI%20BM%20M%2016_5.pdf http://ir.uitm.edu.my/id/eprint/26771/ |
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