Customer satisfaction on service quality of bus transportation in Kuching, Sarawak / Nurul Hidayah Abdul Razak and Siti Masdewi Liakbar

This research is intended to find out the customers’ satisfaction on service quality provided by bus transport companies in Kuching, Sarawak. All the 100 participants were selected among the public who uses the bus services in the local and regional areas in Kuching, Sarawak by using the Simple Rand...

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Bibliographic Details
Main Authors: Abdul Razak, Nurul Hidayah, Liakbar, Siti Masdewi
Format: Student Project
Language:English
Published: 2009
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/80187/1/80187.pdf
https://ir.uitm.edu.my/id/eprint/80187/
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