Patient satisfaction constructs
Purpose – The purpose of this paper is to examine the five-factor structure of patients’ satisfaction constructs toward private healthcare service providers. Design/methodology/approach – This research is a cross-sectional study. A questionnaire-based survey was conducted with previous and current...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Management Review
2015
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/45010/1/IJHCQA-05-2015-0056.pdf http://irep.iium.edu.my/45010/ http://emeraldgrouppublishing.com/products/journals/journals.htm?id=ijhcqa |
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