Relationship between service quality in cleaning service and customer satisfaction among degree students in UiTM Kota Samarahan / Lenna Tinggi
In this study, perception of service quality and impact on satisfaction were consumed through a research where students using cleaning service within the university campus were selected on the sample. In the study, a survey questionnaire was used as the data collection technique and Parasuraman (198...
Saved in:
Main Author: | Tinggi, Lenna |
---|---|
Format: | Student Project |
Language: | English |
Published: |
2014
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/77694/1/77694.pdf https://ir.uitm.edu.my/id/eprint/77694/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Customer satisfaction towards the counter service in Kota Samarahan District Council / Cecelia Sina and Jill Leslie E. Lojikim
by: Sina, Cecelia, et al.
Published: (2010) -
The relationship between service quality and customer satisfaction at Servay Hypermarket at The Summer Mall, Kota Samarahan, Sarawak / Merwira Al Amar
by: Al Amar, Merwira
Published: (2017) -
Customer satisfactions toward services provided by the customer service representative (CSR) at Agro Bank (Kota Kinabalu branch) / Gladys Juita James Noah
by: James Noah, Gladys Juita
Published: (2008) -
A study on the level of customer satisfaction on customer services provided by Tabung Haji Kota Kinabalu, Sabah / Sharifah Rasidah Asmat
by: Asmat, Sharifah Rasidah
Published: (2007) -
Customer service and customers’ satisfaction towards TM Sungai Petani customer service: TM customers’ perspective/ Muhamad Aiezat Aiman Nazri
by: Aiman Nazri, Muhamad Aiezat
Published: (2015)