Relationship between service quality in cleaning service and customer satisfaction among degree students in UiTM Kota Samarahan / Lenna Tinggi

In this study, perception of service quality and impact on satisfaction were consumed through a research where students using cleaning service within the university campus were selected on the sample. In the study, a survey questionnaire was used as the data collection technique and Parasuraman (198...

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Bibliographic Details
Main Author: Tinggi, Lenna
Format: Student Project
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/77694/1/77694.pdf
https://ir.uitm.edu.my/id/eprint/77694/
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