The roles of technology in enhancing service excellence in higher education
The purpose of this study is to examine the rules of technology in enhancing service excellence in higher education.Service excellence is crucially needed in every business environment and previous studies have proven that, those implementing service excellence will increase their profit and remain...
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主要な著者: | Ariffin, Hasfizani, Mohd Mokhtar, Sany Sanuri, Abdullah, Nur Farhana |
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フォーマット: | Conference or Workshop Item |
言語: | English |
出版事項: |
2018
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主題: | |
オンライン・アクセス: | http://repo.uum.edu.my/24211/1/p169.pdf http://repo.uum.edu.my/24211/ |
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