Implementing 5S as a strategic tool in improving quality & productivity in higher education Universiti Utara Malaysia (UUM) experience

Organizations today are faced with many new challenges in the new millennium.There have been tremendous pressure than ever before to improve the quality of goods and services provided.Improvement in quality and productivity are critical factors in determining the competitiveness of an organization a...

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Bibliographic Details
Main Authors: Mohd Mokhtar, Sany Sanuri, Yusoff, Rushami Zien
Format: Article
Published: UUM College of Business 2008
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