The role of workplace spirituality as a moderator on the relationship between soft TQM and job satisfaction

Total quality management (TQM) denotes an integrated organization strategy for improving product and service quality. To be fully successful and self sustaining TQM requires an extensive refashioning of "softer" practices whose elements consist of essential dimensions of human resource man...

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Bibliographic Details
Main Authors: Adawiyah, Wiwiek Rabiatul, Daud, Mohamad Basir, Mohd Mokhtar, Sany Sanuri
Format: Conference or Workshop Item
Published: 2011
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