The roles of technology in enhancing service excellence in higher education

The purpose of this study is to examine the rules of technology in enhancing service excellence in higher education.Service excellence is crucially needed in every business environment and previous studies have proven that, those implementing service excellence will increase their profit and remain...

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Bibliographic Details
Main Authors: Ariffin, Hasfizani, Mohd Mokhtar, Sany Sanuri, Abdullah, Nur Farhana
Format: Conference or Workshop Item
Language:English
Published: 2018
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Online Access:http://repo.uum.edu.my/24211/1/p169.pdf
http://repo.uum.edu.my/24211/
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