The relationship between enterprise resource planning, Total Quality Management, organizational excellence, and organizational performance-the mediating role of Total Quality Management and organizational excellence

Purpose: This study was set up to examine the mediating effect of TQM and organizational excellence between ERP and organizational performance.Design/methodology/approach: To examine the model of the study, design of survey questionnaire was employed through data collected from Dubai Police Departme...

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Bibliographic Details
Main Authors: Saleh Al Dhaafri, Hassan, Yusoff, Rushami Zien, Al-Swidi, Abdullah Kaid
Format: Article
Published: Canadian Center of Science and Education 2014
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