The roles of technology in enhancing service excellence in higher education
The purpose of this study is to examine the rules of technology in enhancing service excellence in higher education.Service excellence is crucially needed in every business environment and previous studies have proven that, those implementing service excellence will increase their profit and remain...
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Main Authors: | Ariffin, Hasfizani, Mohd Mokhtar, Sany Sanuri, Abdullah, Nur Farhana |
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格式: | Conference or Workshop Item |
语言: | English |
出版: |
2018
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主题: | |
在线阅读: | http://repo.uum.edu.my/24211/1/p169.pdf http://repo.uum.edu.my/24211/ |
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