The influence of service quality and food quality towards customer fulfillment and revisit intention
The intensely competitive environment existing in the restaurant sector makes it vital for firms to achieve customer satisfaction in order to survive in the long term.Obtaining customer satisfaction means that they become an effective and efficient communication resource, at no cost to the firm. Pro...
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| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Canadian Academy of Oriental and Occidental Culture
2015
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/22114/1/CSS%2011%208%202015%20110%20116.pdf http://repo.uum.edu.my/22114/ http://www.cscanada.net/index.php/css/article/view/7369 |
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