Determinants affecting customer perceived e-service quality towards e-retailing shopping site in Malaysia
In the current new era of digital, e-commerce platform has been growing rapidly. Thus, this research aimed to study the determinants affecting customer perceived e-service quality (PeSQ) towards e-retailing shopping site in Malaysia and to examine the most significant determinants of e-service quali...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Inderscience Enterprises Ltd.
2021
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| Online Access: | http://eprints.utem.edu.my/id/eprint/25779/2/2021_IJBEX-22314_PPV%20%281%29.PDF http://eprints.utem.edu.my/id/eprint/25779/ https://www.inderscienceonline.com/doi/abs/10.1504/IJBEX.2021.119752 |
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