Impact of perceived e-service quality towards customer engagement on e-commerce platform among generation Z in Malaysia

Convenience is key in today's environment because the Internet is intertwined with everything. This has propelled the success of e-commerce to new heights. This double-edged sword has brought upon distractions to e-commerce customers from other forms of entertainments. What is left is a short a...

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Bibliographic Details
Main Authors: Oon, Bennet Wei Sharn, Chan, Chen Meng
Format: Final Year Project / Dissertation / Thesis
Published: 2023
Subjects:
Online Access:http://eprints.utar.edu.my/5447/1/fyp_MK_2023_BOWS.pdf
http://eprints.utar.edu.my/5447/
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