Service quality and customer satisfaction toward the enforcement’s counter at Samarahan District Councils : Samarahan Customer Perspective/ Rumyanisa Rosdi

• Main Author: Rosdi, Rumyanisa
• Format: Student Project
• Language: English
• Published: 2016
• Subjects: H Social Sciences (General); Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/82480/1/82480.pdf; https://ir.uitm.edu.my/id/eprint/82480/

In this particular study, the research is purposely narrowing don to a narrow sample group of customer who comes and visits to Samarahan District councils. The main study of this research is to gain knowledge on the customers behavior toward the services that served by the Samarahan District Council...