Service quality and the mediating role of customer satisfaction on service loyalty at Keningau district farmers' organizations / Fatin Nabilah Ibrahim

• Main Author: Ibrahim, Fatin Nabilah
• Format: Student Project
• Language: English
• Published: 2016
• Subjects: Consumer satisfaction; Research
• Online Access: https://ir.uitm.edu.my/id/eprint/62774/1/62774.pdf; https://ir.uitm.edu.my/id/eprint/62774/

There are many past research regarding the service loyalty, service quality and customer satisfaction. Until now, many researcher still study about the relationship between these three variables. As we know, customer needs and wants are hardly too satisfied as well as the service loyalty. The study...