A study on promotional tools that applied by TM SME Perak in achieving sales and win back VOIP customer / Siti Najwa Sharir Zaaba

Heavy competition in telecommunication industry will make Telekom Malaysia work harder to compete with their competitors to keep and retain their customer especially business customer. This situation may encourage and give challengers to the company to maintain their reputation and performance. I be...

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Bibliographic Details
Main Author: Sharir Zaaba, Siti Najwa
Format: Student Project
Language:English
Published: 2009
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/31197/1/31197.pdf
http://ir.uitm.edu.my/id/eprint/31197/
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