Service quality and customer satisfaction : A study at Majlis Bandaraya Melaka Bersejarah / Mohammad Yusuf Yahya and Muhammad Nadzim Mohd Johan
Our research project paper title is ‘Service Quality and Customer Satisfaction: A Study at Majlis Bandaraya Melaka Bersejarah Area’. We want to study about the customer satisfaction towards Majlis Bandaraya Melaka Bersejarah (MBMB) area because the issue raising which the customer is not satisfied w...
Saved in:
Main Authors: | Yahya, Mohammad Yusuf, Mohd Johan, Muhammad Nadzim |
---|---|
Format: | Student Project |
Language: | English |
Published: |
Faculty of Administrative Science and Policy Studies
2013
|
Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/14978/1/PPb_MOHAMMAD%20YUSUF%20YAHYA%20AM%2013_5.pdf http://ir.uitm.edu.my/id/eprint/14978/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Customer satisfaction towards service quality of public bus transport: a case study at Melaka Central (MC) / Rahil Abu Bakar and Norfarahin Dzulkifli
by: Abu Bakar, Rahil, et al.
Published: (2013) -
The level of customer satisfaction towards services cape in city campus libraries provided by higher education in Melaka, Melaka Bandaraya Bersejarah / Nur Farah Wahida Ahmad
by: Ahmad, Nur Farah Wahida
Published: (2014) -
Factors of staff professionalism at counter services affect customer satisfaction: A case study at TMpoint Jalan Gajah Berang, Melaka / Nurul Akma Ramli and Nurhayati Saliman
by: Ramli, Nurul Akma, et al.
Published: (2012) -
The relationship between job satisfaction and health-related quality of life (HRQOL) amongst administrative workers in selected government bodies, Shah Alam / Khalid Amin Mat
by: Mat, Khalid Amin
Published: (2010) -
The effective of service quality towards customer satisfaction at Majlis Amanah Rakyat Negeri Melaka / Mohd Ariff Noordin
by: Noordin, Mohd Ariff
Published: (2012)