Relationship quality and customer loyalty of Malaysian national carmakers

Business organizations are losing customers and unable to attract new customers for various reasons.Studies have proven that the organizations with the unique competitive advantage are having benefit to retain the customer as well as attracting the new customer over the competitors. Relationship qua...

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Main Authors: Saidin, Zainil Hanim, Saad, Rohaizah, Mohd Mokhtar, Sany Sanuri, Yusoff, Rushami Zien
格式: Conference or Workshop Item
語言:English
出版: 2017
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在線閱讀:http://repo.uum.edu.my/23075/1/ICSSR%202017%2020%2028.pdf
http://repo.uum.edu.my/23075/
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