Relationship quality and customer loyalty of Malaysian national carmakers
Business organizations are losing customers and unable to attract new customers for various reasons.Studies have proven that the organizations with the unique competitive advantage are having benefit to retain the customer as well as attracting the new customer over the competitors. Relationship qua...
Saved in:
Main Authors: | Saidin, Zainil Hanim, Saad, Rohaizah, Mohd Mokhtar, Sany Sanuri, Yusoff, Rushami Zien |
---|---|
格式: | Conference or Workshop Item |
語言: | English |
出版: |
2017
|
主題: | |
在線閱讀: | http://repo.uum.edu.my/23075/1/ICSSR%202017%2020%2028.pdf http://repo.uum.edu.my/23075/ |
標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|
相似書籍
-
Automotive after-sales service quality attributes and customer loyalty: an empirical study of Malaysian national carmakers
由: Saidin, Zainil Hanim, et al.
出版: (2016) -
Integration of relationship quality and customer loyalty in national carmakers
由: Saidin, Zainil Hanim, et al.
出版: (2014) -
The impact of automotive after-sales service quality and alternative attractiveness on customer loyalty
由: Saidin, Zainil Hanim, et al.
出版: (2018) -
The Impact of Automotive After-Sales Service Quality and Alternative Attractiveness on Customer Loyalty
由: Saidin, Zainil Hanim, et al.
出版: (2018) -
Automotive after-sales service quality attributes and customer loyalty: an empirical study of Malaysian National carmakers / Zainil Hanim Saidin … [et al.]
由: Saidin, Zainil Hanim, et al.
出版: (2016)