Relationship quality and customer loyalty of Malaysian national carmakers
Business organizations are losing customers and unable to attract new customers for various reasons.Studies have proven that the organizations with the unique competitive advantage are having benefit to retain the customer as well as attracting the new customer over the competitors. Relationship qua...
محفوظ في:
المؤلفون الرئيسيون: | Saidin, Zainil Hanim, Saad, Rohaizah, Mohd Mokhtar, Sany Sanuri, Yusoff, Rushami Zien |
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التنسيق: | Conference or Workshop Item |
اللغة: | English |
منشور في: |
2017
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الموضوعات: | |
الوصول للمادة أونلاين: | http://repo.uum.edu.my/23075/1/ICSSR%202017%2020%2028.pdf http://repo.uum.edu.my/23075/ |
الوسوم: |
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مواد مشابهة
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بواسطة: Saidin, Zainil Hanim, وآخرون
منشور في: (2018) -
Automotive after-sales service quality attributes and customer loyalty: an empirical study of Malaysian National carmakers / Zainil Hanim Saidin … [et al.]
بواسطة: Saidin, Zainil Hanim, وآخرون
منشور في: (2016)