Innovation strategies and performance: Are they truly linked?
Purpose – The purpose of this paper is to test the linkage between innovation strategies (process innovation and service innovation) and organizational performance in the context of Malaysia hotel industry. Design/methodology/approach – A total of 475 sets of questionnaires administrated through mai...
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Main Authors: | Abdullah, Haim Hilman, Kaliappen, Narentheren |
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Format: | Article |
Language: | English |
Published: |
Emerald Group Publishing Limited
2015
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Subjects: | |
Online Access: | http://repo.uum.edu.my/14089/1/WJEMSD.pdf http://repo.uum.edu.my/14089/ http://doi.org/10.1108/WJEMSD-04-2014-0010 |
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