Customer attitudes towards internet banking and social media on internet banking in the UK
Internet banking, a cost saving and productive service delivery channel, has become a new focus of banks along with developments in information and communication technology (ICT). The advancements of ICT may help improve customer satisfaction and influence customer attitudes towards Internet banking...
Saved in:
Main Authors: | Wang Y.-Y., Shanmugam M., Hajli N., Bugshan H. |
---|---|
其他作者: | 56323911200 |
格式: | Book Chapter |
出版: |
IGI Global
2023
|
標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|
相似書籍
-
Understanding customer perceptions of internet banking: the case of the UK
由: Shanmugam M., et al.
出版: (2023) -
Bank customers' reception towards internet banking
由: Adnan, Khairul Anuar, et al.
出版: (2005) -
Customer loyalty toward internet banking in Nigeria
由: Ogiri, Ibrahim Aishatu
出版: (2014) -
Customer trust on internet banking adoption
由: Goudarzi, Shidrokh
出版: (2013) -
Impact of Internet banking and social media adoption on profitability of local commercial banks in Malaysia
由: Ng, Hui Chin
出版: (2017)