Customer attitudes towards internet banking and social media on internet banking in the UK

Internet banking, a cost saving and productive service delivery channel, has become a new focus of banks along with developments in information and communication technology (ICT). The advancements of ICT may help improve customer satisfaction and influence customer attitudes towards Internet banking...

Full description

Saved in:
Bibliographic Details
Main Authors: Wang Y.-Y., Shanmugam M., Hajli N., Bugshan H.
Other Authors: 56323911200
Format: Book Chapter
Published: IGI Global 2023
Tags: Add Tag
No Tags, Be the first to tag this record!