Internet banking service and intention to use among customer in banking institutions / Siti Zaleha Jusoh@Ghazali

• Main Author: Jusoh@Ghazali, Siti Zaleha
• Format: Student Project
• Language: English
• Published: UNIVERSITI TEKNOLOGI MARA 2012
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Electronic commerce; Banking; Computer networks. Electronic information resources . Including the Internet
• Online Access: http://ir.uitm.edu.my/id/eprint/41288/1/41288.pdf; http://ir.uitm.edu.my/id/eprint/41288/

The aim of this study was to examine the factors that affecting customer intention to use internet banking among customer in banking institutions. There are four factors that has been studied, which are responsiveness, security, reliability and ease of use. In collecting data, the present study used...